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TERMS & CONDITIONS

Welcome to Leblon

By accessing, browsing or placing an order, you agree to be bound by the following Terms & Conditions, carefully drafted to reflect the values, discretion and standards of high jewellery.

1. Ownership:

This website is owned by Leblon, dedicated to the design, creation and sale of fine jewellery. All content, designs and pieces are the exclusive property of the brand and are protected by applicable intellectual property laws.

2. Nature of the pieces: Each jewel is conceived and crafted with meticulous attention to detail, using noble materials and refined processes. Due to their artisanal, exclusive and often unique nature, slight variations from the images displayed may occur. Such variations are an intrinsic part of their character and value.Each piece is treated individually and exclusively, as a work of art, from its creation to its delivery.

3. Pre-shipment inspection: Prior to shipment, every jewel undergoes a strict and thorough inspection, in accordance with high jewellery standards.Given the unique nature of each piece and the care applied at every stage, it is highly unlikely that a jewel would be dispatched in anything other than optimal condition. This pre-shipment control reflects our commitment to excellence.

4. Prices: All prices are displayed in [€] and include applicable taxes unless otherwise stated. Shipping costs, where applicable, are shown prior to order confirmation.Prices may be updated at any time without affecting confirmed orders.

5. Purchase process: By placing an order, the client confirms they are of legal age and have the legal capacity to contract. Order confirmation implies full acceptance of these Terms & Conditions.The contract is deemed concluded upon payment confirmation.

6. Payment methods: Available payment methods are indicated at checkout. All transactions are processed through secure platforms ensuring data confidentiality.

7. Shipping: We offer worldwide shipping, handled with the utmost care and attention, striving to ensure that each jewel reaches its destination as promptly and safely as possible.However, as an exclusive, small-scale business with limited production and artisanal processes, delivery times are indicative and may vary depending on destination, customs procedures or external logistical factors beyond our control. We appreciate your understanding. Our aim is to provide a service worthy of our pieces: precise, attentive and excellent, wherever they are delivered.Our objective is to provide a service worthy of our pieces: precise, attentive and excellent.

8. Returns and expert assessment: Due to the exclusive and, in some cases, bespoke nature of our jewellery, returns are not accepted, except in the event of a potential manufacturing defect. Any claim must be submitted in writing within [15] days of receipt. The piece will be submitted to an independent technical assessment, carried out by a panel of experts appointed by the insurance provider.Should the assessment confirm a defect covered by the policy, the appropriate repair, replacement or compensationwill be provided.

9. Care and use: The client is responsible for the appropriate use and care of the jewellery. Normal wear, accidents or improper handling shall not be considered manufacturing defects.

10. Intellectual property: All website content, including texts, images, designs, logos and jewellery, is protected by intellectual property laws. Unauthorized use is strictly prohibited.For any enquiries or further clarification, our team will be pleased to assist you. You may contact us through the channels provided on this website, and we will respond with the care and discretion your enquiry deserves

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